Our hours are 6:30am-7pm (Mon- Fri), 8am-5pm on Sat (closed for lunch 11:30-12:30) and
12pm-5pm Sunday and closed on Holidays!
*we do ask that all drop offs and pick ups happen a 1/2 hr prior to closing*
We do require all pets dropped off and picked up a 1/2hr prior to closing.
Per CDC guidelines, vaccinated customers do not need to wear a mask. Unvaccinated customers
should wear a mask.
Dog Vaccine Requirements
Dogs must be current on Rabies, DHPPv/DA2PPv (distemper, hepatitis, parainfluenza, parvovirus) and Bordetella. Dogs must also have a clean fecal check for parasites and giardia every year. Day Campers must be spayed or neutered.
Please call about puppies under 4 months!
Cat Vaccine Requirements
Cats must be current on Rabies and FVRCP (Feline Rhinotracheitis Virus, Calicivirus, Panleukopenia). *Vaccine requirements can change, please call ahead to see what the current requirements are.
Canine Cough (aka Kennel Cough)
The health of your pet is important to us and keeping your pet safe, healthy and happy while they are in our care is our number one priority.
To help ensure the well-being of your pet and guard against the spread of infectious diseases, such as canine cough (aka kennel cough), we have a vaccination policy (information is available on our website) and we adhere to a strict cleaning and disinfecting protocol. However, even with this strict policy and even though a dog has received the Bordetella vaccine, they may still contract canine cough.
We Need Your Help to be Effective
It goes without saying that sick pets should not be brought to a boarding or daycare facility.
Keep in mind that the virus is spread by either airborne or direct contact situations; symptoms may not appear for a period of up to 10 days; and your dog may have been exposed prior to visiting our facility.
Please consult your veterinarian for diagnosis and treatment options.
If your dog is diagnosed with canine cough after a stay at our facility, please notify us. Providing this information can help us protect the health of other dogs staying at our facility.
Here are some of the frequently asked questions about canine cough:
WHAT IS CANINE COUGH?
Canine cough is a highly-contagious respiratory disease. The virus that causes the infection is part of a complex of viruses and bacteria associated with other canine respiratory pathogens (germs). Only your veterinarian can diagnose canine cough and provide treatment, if necessary. It is important to report a coughing symptom to your veterinarian because it could be a sign of a more serious disease.
HOW IS CANINE COUGH SPREAD?
As with other respiratory pathogens, canine cough is spread by direct dog-to-dog contact, respiratory secretions, aerosols generated by coughing and sneezing, and contact with contaminated environments. The virus can also contaminate kennel surfaces, food and water bowls, collars and leashes, and the hands and clothing of people who handle infected dogs. The risk of infection is highest when large numbers of dogs are housed together or in close confinement, such as dog parks, shelter facilities, boarding and daycare facilities, training groups, and dog shows, etc.
WHAT ARE THE SYMPTOMS OF CANINE COUGH?
Most cases are mild consisting of a dry hacking cough, sneezing and nasal discharge, and last from one to two weeks. Some dogs may carry the virus and show no symptoms, yet they can shed the virus and infect other dogs. Symptoms may not appear during the incubation period for up to 10 days. If your dog has canine cough, you may notice one or more of the following symptoms:
A strong cough, often with a “honking” sound, Runny nose, Sneezing, Lethargy, Loss of appetite
MY DOG IS VACCINATED, CAN THEY STILL GET IT?
Yes. It depends on several factors including the age of the dog, the state of the dog’s health and immune system, the specific strain of the virus, etc.
WHY REQUIRE A VACCINATION IF THE VACCINE IS NOT ALWAYS EFFECTIVE?
Although not 100% effective (like any vaccine), the vaccine does help prevent outbreaks of the disease and helps mitigate symptoms if the virus is contracted.
WHAT ACTION DOES ANIMAL HOUSE PET SERVICES TAKE IF A DOG APPEARS TO HAVE CANINE COUGH?
Keep in mind that only a veterinarian can diagnose canine cough as the symptoms are similar to other diseases. However, if a dog in our care appears to have the symptoms of canine cough, we contact the owner to pick up their dog. In the meantime, we keep the dog isolated.
DOES ANIMAL HOUSE PET SERVICES PAY FOR TREATMENT OF CANINE COUGH?
No. Just as you would not expect your school to pay for your child contracting a cold, we do not pay for the treatment of canine cough. It is a risk when a large group of dogs congregate in one place—much like children or adults congregating together and contracting a cold or the flu.
Please Note: Always contact your veterinarian for medical advice. This information is for general information purposes only and is not intended to diagnose any illness or take the place of professional medical advice from your veterinarian.